Privacy Policy – Vien Creations
Last updated: 30th of January 2026
1. Introduction
Vien Creations respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or place an order.
Vien Creations operates in accordance with the General Data Protection Regulation (GDPR).
2. What personal data we collect
We may collect and process the following data:
Name
Email address
Shipping and billing address
Order details and personalization information
Uploaded files or designs (if applicable)
Communication via email or contact forms
Technical data such as IP address, browser type, and device information
We only collect data that is necessary to provide our services.
3. How we use your data
Your personal data is used for the following purposes:
Processing and fulfilling orders
Creating personalized products and previews
Communicating about your order or request
Handling payments and deliveries
Improving our website and services
Complying with legal obligations
We do not sell or rent your personal data to third parties.
4. Legal basis for processing
We process personal data based on:
Performance of a contract (order fulfillment)
Your consent (e.g. contact forms, uploads)
Legal obligations (administration, tax requirements)
Legitimate business interests (service improvement, communication)
5. Data sharing with third parties
We may share your data only when necessary with:
Payment service providers
Shipping and logistics partners
Website hosting and technical service providers
All third parties are required to handle your data securely and in compliance with GDPR.
6. Data retention
We retain personal data only for as long as necessary:
Order and invoice data: as required by Dutch tax law
Customer communication: as long as relevant
Uploaded designs: only for order processing and support
Data is securely deleted when no longer needed.
7. Your rights
Under GDPR, you have the right to:
Access your personal data
Correct inaccurate data
Request deletion of your data
Object to or restrict processing
Request data portability
To exercise your rights, please contact us using the details below.
8. Cookies
Our website may use cookies to improve functionality and user experience.
You can manage cookie settings through your browser at any time.
9. Data security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.
10. Contact information
If you have questions about this Privacy Policy or your personal data, please contact:
Vien Creations
Email: info@vien-creations.com
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